This web resource is the product of an alliance between the NHS Institute for Innovation and Improvement, TC Analyzer Ltd and Microsoft UK.

How the site came into being

During their work with NHS Trusts across the country, TC Analyzer Ltd and their partners saw the need for better support for NHS staff engaged in the analysis of healthcare processes. Staff wanted advice on how to go beyond process maps, how models of processes could be tested and put into action, and what tools and techniques are available. They also wanted to know who else in the NHS has been working on similar processes, to share their experiences and their models.

How better to do this than through an interactive website in which members can find guidance, ask questions, discuss projects and share designs? TC Analyzer Ltd recognised the benefit of teaming up with the NHS Institute for Innovation and Improvement, the leading source of advice to the NHS on improving healthcare, and Microsoft UK, the leading vendor of office software and services to the NHS.